Unlock the power of unused ticket tracking
Stop letting unused airline tickets go to waste. GetGoing makes it easy to track, recover, and save. Log in, get notified, and keep your travel budget on track.
Make every travel dollar count
GetGoing automatically tracks unused airline tickets—so you don’t have to. Our smart ticket tracking software identifies which tickets went unused and reveals their remaining value, ready to be applied to future flights. Turn missed trips into savings and get more from your business travel budget.
Monitor unused tickets right from your dashboard
One platform
All the information readily available in the reports section of the GetGoing platform
Reports
Access reports and insights that help you to optimize your travel spend
Insights
Get insights into everything related to unused tickets
Ticket status
Easily track ticket status: active, exchanged or already expired
Alerts
Receive alerts in your account about any unused tickets
Stay informed about unused tickets
Log in to your account and you will see alerts for unused tickets at the top of the homepage. Review all the details – the airline, the credit amount, and the expiration date – so that you can start using this amount towards your next trip. It’s that easy.
Smart strategies for managing unused tickets
Navigate to your travel profile to see available credits or export data right from the Reports section. When searching for your next flight, put your unused tickets to work—apply airline credits to your next trip and save instantly.
Frequently asked questions about unused ticket tracking
What is an unused ticket credit?
An unused ticket credit is the value of an existing airline ticket that can be used toward a new flight. Managing unused tickets is a common (and valuable) practice among businesses all over the world. Travel plans can change, and airline tickets are often changeable or cancelable, even after departure. Conferences may be canceled or postponed, travelers may get sick, and flights might get canceled. Instead of letting the flight and the money spent go to waste, you can use these tickets for future travel, of course terms and conditions permitting. Make sure you check each airline’s restrictions.
What to do with unused airline tickets?
When travel plans change, you can use a portion of the unused ticket’s value towards your next journey. Make sure you check the expiration date, the penalty fee, the residual value and the terms and conditions of each airline. The credit amount varies by airline, but in many cases, you can use the ticket’s original price minus any change or penalty fees. For tickets that are non-refundable, you should be able to at least recover taxes from airlines, which helps optimize your travel spend, increase savings and lower your average ticket cost.
How long can you use unused flight tickets?
The amount of time you can use unused flight tickets depends on the airline, the fare of service you purchased, and whether it was refundable or not.
Unused airline tickets usually expire 1 year after time of purchase, but it depends on the airline. Terms and conditions apply.
How do unused ticket credits work on GetGoing?
Unused airline tickets can greatly impact your company’s financial health. This is why GetGoing automatically notifies you when you have unused tickets available and gives you access to handy reports. When your travel plans change, simply cancel the reservation on GetGoing. If a ticket has any credits available, you’ll see the value in your GetGoing account. To use your ticket credits on your next flight, create a trip draft on GetGoing and then contact one of our Travel Experts to make the booking.
We've got your back
Need help maximizing your unused tickets? Our Customer Success team is standing by, ready to assist you whenever you need it.
Ready, set, go!
GetGoing makes travel and expense management work for you — hassle-free and ready to roll.